10 Trending Technology in 2020 You Should Know

Today we will cover 10 trending technology in 2020. This top ten technology was presented at the Gartner IT seminar / Xpo in October 2019. Gartner predicts that the key strategic technology trends for 2020 include two main areas: people-oriented and smart space.

10 Trending Technology

TV shows in the 1960s (such as The Jasons) predicted that the 21st century would be full of flying cars, and airborne robots will become part of our daily lives. October 21, 2015, was when Marty McFly (Michael J. Fox) embarked on a sequel to “Back to the Future Part 2” (1989, this time travels through classics). The future he discovered attracted the imagination of countless people today. We live in a world dominated by live broadcasts, smartphones, and social networks, instead of flying or hovering over wooden boards (perhaps because this is indeed a hovering board?).

In just ten years or less, service applications such as Uber, Lyft, DoorDash, AirBnB have generated millions of users. You can find those services on almost everyone ’s smartphone. Personal assistants, such as Siri and Alexa have entered many of our lives. It is naive for anyone to say that the world has not changed in the past ten years. The growth and change of this technology are likely to continue into the next decade or even longer.

This is a roaring 20-year-old baby! At the beginning of the millennium, the information technology department paid close attention to the issue of digital millennium development in 2000. “Oh no, zero-sum clock!” When the clock reached 12 in 2000, iPhone, Twitter, Facebook, 4k, 5G, and what we have today, All other interesting things that I know do not exist. So, as the new decade arrives, what will the store?

2020 will bring many game-changing technology trends that will change (or have been accepted). Although some things already exist and are common in modern enterprises, other new technologies are “preferred” and they can greatly change the way we live, work, and socialize. As modern technologies we understand and love evolve with new use cases and even updated applications, we will begin to see new benefits and opportunities.

1. Hyper Automation

Hyper Automation

Hyper-automation takes task automation to a new level. It is the application of advanced technologies such as artificial intelligence (AI) and machine learning (ML) to automate processes (not just tasks) in a more influential way than traditional automation functions. It combines multiple machine learning, packaged software, and automated tools to deliver work. Super automation requires a combination of tools to help support the replication staff in all parts of the task. This trend started with robotic process automation (RPA), but with the combination of process intelligence, content intelligence, AI, OCR, and other innovative technologies, growth will be seen.

2. Multi Experience

Multi Experience

Multi-experience has dealt with the huge transition from a two-dimensional screen and keyboard interface to a more dynamic, multi-modal interface world. We are immersed in interactive technology and it surrounds us. Multi-experience is currently focused on immersive experiences using augmented reality, virtual reality, mixed reality, multi-channel human-machine interface, and sensor technology.

AI-enabled dialogue platforms have changed the way people interact with the digital world. In addition to dialogue, virtual reality (VR), augmented reality (AR) and mixed reality (MR) are also changing people’s perception of the digital world. The joint transformation of perception and interaction will bring multi-sensory and multi-modal experiences in the future. In the next ten years, this trend will become the so-called environmental experience.

3. Technology Democratization

Technology democratization

Technology democratization refers to the process in which more and more people are getting access to technology more easily.

The democratization of technology means that without extensive or expensive training, people can easily acquire technical or business expertise. With the rise of citizen developers, this has been widely recognized. In the past, automation was managed and deployed by IT, but with the advent of digital workers, the advent of robotic process automation has changed it.

We are now seeing a new generation of citizen developers, such as business analysts, who are closer to business challenges and can program and automate digital workers to help them get the job done. This trend will focus on four key areas: application Development, data and analysis, design, and knowledge. According to Gartner, these tools may be designed to “generate comprehensive training data, which helps solve major obstacles to ML model development.”

New technologies and improved user experiences will enable people outside the technology industry to access and use technology products and services.

4. Human Augmentation

Human Augmentation

Human augmentation explores how to use technology to provide cognitive and physical improvements as part of the human experience. This expansion uses technology to enhance the body’s physical and cognitive capabilities. Companies like Boston Dynamics have developed a variety of body enhancement devices that can be used in factories or on the battlefield.

We have seen a proliferation of smart devices and smart wearable devices. New applications include the use of these wearable devices to improve the safety of workers in the mining industry. In other industries such as retail and travel, wearable devices can be used to increase worker productivity and improve human capabilities.

5. Transparency and Traceability

Transparency and Traceability

Consumers who are increasingly aware that their personal information is valuable demand control. Many people have realized that the risk of protecting and managing personal data is increasing. Also, governments are implementing strict legislation to ensure that it can be done. Transparency and traceability are key elements to support these digital ethics and privacy needs.

In the next few years, the world may issue more regulations similar to the EU’s General Data Protection Regulation (GDPR). For some people, this is one of the 10 trending technology that they want to avoid.

As more and more organizations deploy AI and use machine learning instead of humans to make decisions, this has attracted further attention. The demand for interpretable AI and AI governance is growing. This trend requires attention to these key elements of trust: integrity, openness, accountability, ability, and consistency.

6. Edge Computing

Edge Computing

Edge computing is a computing topology in which information processing and content collection and delivery are located near the source of this information, the repository, and consumers. This can reduce the waiting time, and can achieve a certain degree of autonomy on these edge devices. Edge computing stems from the need for IoT systems to deliver disconnected or distributed functions to the embedded IoT world.

Brian Burke from Gartner said, “Edge computing will be the dominant factor in almost all industries and use cases, because the edge will be supported by increasingly advanced and professional computing resources and more data storage. Complex edge devices, including robots, drones, self-driving cars, and operating systems will accelerate this transformation. “

This will expand the role of devices as the basis for smart spaces and bring critical applications and services closer to the people and devices that use them.

7. Distributed Cloud

Distributed Cloud

A distributed cloud is the migration method of the cloud. Most people think that the cloud is location independent, it is there; it is somewhere. But now with distributed clouds, the physical location of these data centers is becoming increasingly important. Solving regulatory issues and delays and things like that are becoming more and more important.

Now, the cloud has expanded its territory and become a distributed cloud, that is, public cloud services are distributed to different locations, and the original public cloud provider is responsible for service operation, governance, update and evolution. This represents a major shift from the centralized model of most public cloud services and will lead to a new era of cloud computing.

8. Autonomous Things

Autonomous Things

Autonomous objects are physical devices that use artificial intelligence to automate functions previously performed by humans. Currently the most recognizable forms of autonomous things are robots, drones, autonomous vehicles, and electrical appliances. The automation of these things goes beyond the automation provided by the rigid programming model. They use AI to provide high-level behaviors to interact more naturally with their environment and people.

With the improvement of technological capabilities, the approval of regulations and the improvement of social recognition, more autonomous items will be deployed in uncontrolled public places.

9. Cryptocurrency and Practical Blockchain

Cryptocurrency and Practical Blockchain

Here, it is important to realize that “practical blockchain”: although blockchain has been around for several years, due to some technical and management issues in the technology, its commercial deployment speed is very slow. Blockchain has the potential to reshape the industry by building trust, providing transparency and realizing value exchange across business ecosystems, reshaping costs, reducing transaction settlement time, and improving cash flow and material flow.

The report pointed out that another area where blockchain has potential is identity management. Smart contracts can be programmed into the blockchain, and events can trigger actions; for example, payment is released upon receipt. However, Gartner’s Brian Burke said that due to a series of technical issues, including poor scalability and interoperability, blockchain is still immature for enterprise deployment. He said: “Despite these challenges, the huge potential for disruption and revenue generation means that organizations should start evaluating blockchains even if they do not expect to actively adopt the technology in the short term.

With the integration of complementary technologies such as AI and IoT, blockchain will achieve tremendous development in enterprises.

10. AI Security

AI Security

Evolving technologies such as ultra-automation have shown how the real digital transformation is changing in the business world. However, these technologies also create security holes through potential new attack points. Future AI security will have three key aspects: 1) protect AI-driven systems, secure AI training data, and trained pipelines and machine learning models; 2) use AI to enhance security defense capabilities and use machine learning to understand Mode, discover attacks and automatically execute some network security processes; 3) Whether an attacker is expected to use AI- to identify and defend against attacks.


2020 will bring great opportunities and challenges to business leaders. It is important to always remember that embracing change and adopting new technologies and trends will ensure that your organization remains competitive in the market. There is no doubt that resisting change will leave your company behind. Those who are committed to true digital transformation will develop their business. Are you brave enough to execute these trends that will reshape the future?

But what about technology in 10 or 20 years from now? Will, they amazed you? Well, you can find out about it in our article about it. Here is the article: Technology in The Future That Will Amaze You

For more information about 10 trending technology in Gartner’s full report, Strategic Technology Trends for 2020, please downloaded (registration required) here.

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